Cancellation Policy

Our Terms & Conditions

We operate on a 12-hour cancellation policy on all group and private Physiotherapy/Clinical Pilates/Massage sessions. Cancellations made after this time will be fully charged.

Cancellations may be made on our online booking system at www.growpilates.ie or via our App 

Health & Safety

All Grow Physio and Pilates clients must be over 16 years of age to attend Pilates and Barre classes and Physiotherapy/Clinical Pilates/Massage sessions.

Please note, you must sign a full Health Questionnaire on your first visit to our studio.

You must disclose fully to Grow Physio and Pilates if you have any health conditions and if your health changes during your course of private or group sessions

Class Pack Agreement Terms

All packs purchased have an expiry date and cannot be used once they have expired.

Intro offer - 14 days

Single class/ 5 pack - 30 days

10 pack - 3 months

20 pack  - 6 months

Partially used packages are non-refundable.

Clients cannot split or share packages.

Packages cannot be transferred to another client.

Clients cannot attend classes if booked under a different name this includes family members.

Grow Physio and Pilates reserves the right to change the teacher where emergency cover is required. Packages are not sold with a guarantee of a specific teacher taking certain classes.

Where a refund is requested and granted, there is a €25 processing fee.

Refund requests made more than 2 weeks after the date of the sale will not be allowed.

Monthly Packages cannot be extended and credits cannot be used once expired.

We reserve the right to change teachers, times of classes & types of classes.